Refund and Returns Policy
Shipping & Delivery
Free shipping over 300$
Please allow a processing time of 3 to 7 business days from the time of placing your order for your order to ship (this is only for processing, pulling and packing your order; this does not include transit time). With larger crystals, it may take a little longer to pack and ship your order; we want to ensure your crystal arrives safe and sound! During peak shopping periods, processing time may take longer.
Normally, transit times are typically 7 to 15 business days.
Return & Refund Policy
We want you to be 100% satisfied with your bracelets! See below for details on our return policy.
We generally offer returns for our bracelets, necklaces and most crystals (unless specified in Details on the product page or purchased during a sale/promotion) within 30 days of the date your package was delivered. However, all Sale Items and items marked ‘final sale’ cannot be returned or exchanged.
Return shipping costs are not refundable.
We recommended that you send the merchandise back in a padded envelope and that you insure the package. If the merchandise is lost or stolen in the mail, it is not the responsibility of Spirit Weave to replace it.
If you receive an item that is damaged or defective, please contact customer service immediately. All damages must be reported to our customer service team within 14 days of receiving your product.
Once we receive your return, and it has been processed, we will refund your original method of purchase. Please note, returns do take us 3-10 business days to process upon reaching our facility to process
Need Help?
Contact us at: SpiritWeaveCrystals@gmail.com